Effective July 11, 2026

Optional product diagnostics

These diagnostics are off until you allow them. Declining does not affect conversions, downloads, or account use.

Who is responsible

Download to Markdown, operated by th3nolo, is responsible for this diagnostic data. For privacy questions or requests, email th3nolo@th3nolo.com.

Why we collect it

We use optional product diagnostics only to find and fix performance and navigation problems in Download to Markdown.

What we collect

• Page visits and page paths without query strings.
• Web Vitals and limited performance timing.
• A random visit ID that links events within one visit and is not tied to your account.
• Click positions, scroll depth, and page and viewport dimensions.
• For sampled session replays, the public page structure (the DOM), interaction timing, and interaction sequence.

Sampling and masking

Each eligible visit has an independent 5% chance of contributing to a heatmap and another independent 5% chance of contributing to a masked session replay. A visit may be in neither sample, one sample, or both.

Session replay uses strict masking and records for no more than five minutes. Five minutes is the maximum recording duration, not the storage period. Masking reduces exposure, but it does not remove the public structure of the page.

We exclude document contents, filenames, form entries, account details, and sensitive product areas.

Use, service providers, and retention

We do not sell diagnostic data, use it for advertising, or build advertising profiles. Our hosting and network providers process it only to operate the service. We retain optional diagnostic data for no more than 90 days.

Your browser remembers your choice for 180 days.

Your choice

You can withdraw permission at any time through Analytics settings in the footer. Withdrawal stops new collection immediately. Previously collected data remains until its retention period ends unless it is deleted earlier. A browser Do Not Track setting overrides an earlier permission.

This notice covers optional browser diagnostics. Essential records needed for account access, conversion, downloads, security, and billing are separate and are not controlled by this choice.